Questions we are asked most often

HLA AL RABY LLC is a diversified Omani solutions provider. We supply, install and maintain commercial kitchen equipment, industrial laundry systems, crockery and tableware, and military and tactical equipment across the Sultanate of Oman. We work as a turnkey contractor, taking a project from concept development through design, procurement, installation, commissioning, training and after-sales support.

Commercial Kitchen Solutions covers cooking, refrigeration, cold rooms, bakery, ventilation and dishwashing equipment. Commercial Laundry Solutions covers washer extractors, dryers, flatwork ironers and finishing systems. Crockery & Tableware Solutions covers dinnerware, drinkware, serve ware, cutlery, buffet ware and table linen. Military & Tactical Equipment Solutions covers uniforms, protective equipment, load-bearing systems and field gear.

Both, and more. Our scope runs from the first site survey through concept design, equipment selection, CAD layout drawings, MEP coordination and BOQ preparation, then equipment procurement, logistics, professional installation, utility integration, testing, performance validation and formal project handover. After handover we provide operator training, maintenance and spare parts.

Our after-sales division offers preventive maintenance programmes (PPM), annual maintenance contracts (AMC) and emergency breakdown response (EBR), supported by genuine spare parts, equipment repairs and refurbishment, and technical consultation. The exact coverage, visit frequency and response commitments are set out per contract. Contact us to discuss what suits your facility.

Send us your drawings, facility type and operational requirements. For a kitchen that means covers per service and menu concept; for a laundry it means daily linen volume, shift pattern and available utilities. Our engineering team will respond with a layout proposal and a budgetary bill of quantities. You can reach us on WhatsApp at +968 9596 4990, or by email at info@hla-alraby.com.

Yes. Our team can join a project at any stage, including taking over an existing maintenance contract, servicing installed equipment, or advising on a redesign of a facility that is already operating. Contact us with the equipment makes and models involved.

Yes. Our training programmes cover equipment operation, daily cleaning procedures, preventive maintenance practices, safety protocols, troubleshooting techniques, menu application and cooking demonstrations, and operational best practices. Training is aimed at chefs, operators, facility teams and maintenance personnel.

Government ministries and public infrastructure, military and defence, petroleum and energy including industrial camps and offshore facilities, hospitality such as hotels, resorts, restaurants and catering, healthcare, bakery and patisserie, retail including supermarkets, hypermarkets and food courts, commercial laundries, educational institutions and industrial facilities.

Yes. Our sales and business development department handles government projects and tender management, and our military and tactical division supplies government agencies, defence organisations, law enforcement and security institutions. Send us your tender documents or specification sheet and we will respond with compliant options.

Yes. Genuine spare parts supply is part of our after-sales service, alongside equipment repair, refurbishment and upgrades. Our proactive maintenance approach is designed to minimise downtime and extend equipment life.

We collaborate with leading international manufacturers recognised for innovation, performance, reliability and compliance with global quality standards. Contact us for the current brand list relevant to your project category.

We are based in the Sultanate of Oman and serve clients across the country. Our stated vision is to become one of the GCC’s most trusted providers of integrated commercial equipment and technical solutions.